1) If you have problems with PCBs supplied by us, please contact the correspondent sales engineer within 30 days upon receiving the goods and provide the following documents:
a. Filled Customer Complaint Form.
b. Sending us to defect PCB pictures by e-mail. (sometimes defects need to be returned to us)
2) PCBQuick‘s QA and engineer will review our request and if the PCBs are non-conforming with customer specifications or IPC-A-600, IPC IPC-A-610 class 2, we will process your request.
3) With your approval of the problem and reproduce the PCBs, there is no additional charge.